Privacy Policy

This Privacy Policy reflects the most recent version and is subject to updates as needed.

At RBR Restoration, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services.

Information We Collect

  • Personal Information: Name, email address, phone number, and other details you provide through forms or inquiries.

  • Technical Information: IP address, browser type, and device information through cookies and analytics.

  • Service-Related Data: Information related to your restoration or repair project, including vehicle details and communication history.

How We Use Your Information

  • To provide and improve our services.

  • To respond to inquiries and process requests.

  • For marketing and promotional communications, with your consent.

  • To analyze website traffic and user behavior.

Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Trusted third-party service providers for operational purposes.

  • Legal authorities if required by law.

Your Rights

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

To exercise your rights, please contact us at [Insert Email Address].

Data Security

We implement industry-standard measures to protect your information.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Accessibility Statement

At RBR Restoration, we are dedicated to making our website accessible to all users, including those with disabilities. We strive to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Accessibility Features

  • Keyboard navigation support.

  • Text alternatives for images.

  • Compatibility with screen readers.

  • Responsive design for various devices.

Feedback and Assistance

If you encounter any accessibility issues, please contact us:

We welcome your feedback and will work to address any accessibility concerns promptly.

Disclaimer

The information provided on this website is for general informational purposes only. RBR Restoration makes no representations or warranties of any kind, express or implied, about the accuracy, reliability, or availability of the website or the information contained on it.

Limitation of Liability

RBR Restoration will not be liable for any loss or damage arising from the use of this website or reliance on its content.

External Links

Our website may include links to external sites. We are not responsible for the content or practices of these external sites.

For specific concerns or inquiries, please contact us at [Insert Email Address].

Repair Policy

RBR Restoration is committed to providing high-quality collision repair services. Please read our repair policy carefully.

Estimates

  • All repair estimates are provided based on visible damage. Additional repairs may be required upon further inspection.

  • Estimates are valid for 30 days from the date issued.

Repairs

  • Repairs are performed to OEM (Original Equipment Manufacturer) standards where applicable.

  • RBR Restoration specializes in ensuring precise workmanship and attention to detail.

Warranty

  • We offer a warranty on repairs for materials and workmanship, excluding normal wear and tear, damage caused by misuse, or repairs necessitated by subsequent incidents.

Payment

  • Full payment is required upon completion of repairs unless otherwise agreed upon in writing.

  • Accepted payment methods will be furnished upon request.

Vehicle Pickup

  • Vehicles must be picked up within seven days of repair completion notification. Storage fees may apply after this period.

Customer Responsibilities

  • Notify RBR Restoration of any pre-existing conditions or additional concerns prior to repairs.

  • Ensure insurance claims and payments are processed promptly.

For questions about our repair policy, contact us